Helping seniors stay independent and families breathe easier.
Respectful support. Meaningful connection.
Respectful support. Meaningful connection.
✓ Bonded and Insured
📍 Serving the Greater Rochester metro area, including Monroe and Ontario counties

Enjoy greater independence, connection, and support through:

Feel reassured knowing your loved one has dependable, compassionate support when you cannot be there.

Our most comprehensive level of support, providing structured, attentive assistance for greater continuity at home.
Designed for seniors who benefit from dependable oversight and for families seeking greater reassurance and peace of mind.
Includes everything in the Weekly Wellness Package, plus:

Reliable weekly support that brings comfort, connection, and confidence.
Designed for seniors who benefit from a dependable weekly visit and for families who appreciate added reassurance.
Includes:

Available to package clients, these services allow support to be tailored to each senior’s lifestyle, preferences, and changing needs.
Additional personalized support may be available upon request.
Calendar reminders and vendor coordination are included in the Home Management Package.
Thoughtful guidance through life’s important transitions.
Moving or downsizing can feel overwhelming for seniors and their families. Silver Lane provides compassionate guidance and attentive coordination to make the process feel more manageable.
We assist with organizing belongings, coordinating vendors, managing logistics, and maintaining a steady presence throughout the transition. Every detail is approached with respect for the senior’s preferences, independence, and sense of home.
Available as a standalone service. No package purchase is required.

To provide dependable companionship and personalized, non-medical support that helps seniors remain independent and connected while giving their families confidence and peace of mind.
A community where seniors can age in place with dignity and meaningful connection, supported by families who feel informed, reassured, and never alone in the journey.
Services shaped around each senior's preferences, routines, and goals.
Bonded and insured, with respectful support families can feel confident about.
Meaningful connection that helps seniors feel valued, engaged and less alone.
Silver Lane Concierge Services began with a deep personal understanding: independence is precious.
One of our co-founders experienced this while supporting her 84-year-old mother, a capable woman who wanted to remain in the home she loved but needed occasional help with everyday tasks. She did not need medical care. She needed companionship, consistency, and someone she could trust.
That experience revealed a need shared by many families. Seniors want to continue living life on their own terms, while their adult children want to know that a dependable and caring person is there when they cannot be.
Silver Lane was created to meet that need. Our bonded and insured team provides thoughtful, personalized support shaped around each senior’s routines, interests, and preferences. With backgrounds in areas including gardening, ASL, education, and technology, our team brings a distinctive range of skills to every relationship.
We fill the space between complete independence and full-time care, helping seniors remain confident, connected, and comfortable at home while giving their families greater peace of mind.
More than a service, Silver Lane is a promise to honor independence, preserve dignity, and make everyday life a little brighter
For further assistance, please email klane@silverlaneconciergeservices.com. A dedicated Silver Lane coordinator will handle your inquiry with discretion and respond within one business day.
We offer non‑medical, senior‑focused support including errands, appointments and shopping, companion visits, home coordination and light organization, life‑administration help (mail, reminders, basic tech), and family communication updates.
Call us or email to request a visit. We’ll confirm availability, discuss needs by phone, and schedule an initial in‑home meet‑and‑greet at a convenient time.
The first visit is a friendly meet‑and‑greet and needs review. We document preferences, safety notes, and family communication preferences, then create a consistent plan for ongoing support.
We match based on availability, skills, and personality fit. We consider client preferences and the type of support requested to ensure a comfortable match
We serve Eastern Monroe and Ontario County communities. Typical service hours are weekdays 9am-6pm.
We invoice on the 25th of each month for the next month's services. We accept all major credit cards and electronic payments. Cancelled appointments will automatically roll over to the following month
No. Our services are non‑medical and focus on daily living support, companionship, and coordination. Team members do not provide medical care or clinical services.
All team members undergo background checks and brand standards in safety awareness and client privacy. We follow secure record‑keeping practices and only share visit summaries with authorized family members.
Yes. We offer flexible packages and add‑ons and can tailor services to meet individual needs. Custom solutions available upon request.
We maintain a pool of qualified service providers and will arrange a substitute or reschedule to minimize disruption.
Call us (585.577.4966) as soon as possible to change or cancel a visit. Early notice helps us reassign the time and avoid fees when applicable
Visit our Join the Team section for current openings and the application form. We look for compassionate, dependable people who value dignity and independence for seniors.

At Silver Lane Concierge Services, concierge professionals help seniors remain independent, confident, and connected in the homes they love.
We seek dependable, patient, and compassionate professionals who provide companionship and practical support with warmth, dignity, and discretion. Services may include errands, appointment support, activities, technology assistance, and help with everyday needs.
Joining our network offers the opportunity to perform purposeful work, build meaningful connections, and make a lasting difference in seniors' lives.
To honor the trust placed in Silver Lane, all prospective concierge professionals must successfully complete our comprehensive screening and background-check requirements.
Interested in joining the Silver Lane concierge network? Call 585-577-4966, ext. 3.
Join an exclusive network of compassionate, highly vetted companions who elevate daily life for discerning older adults. We review submissions promptly; attaching a current resume helps us assess fit and expedite consideration.
Whether you are exploring support for yourself or someone you love, we welcome the opportunity to learn about your needs and discuss how Silver Lane may help.
Prefer to speak by phone? ☎ 585.577.4966 ✉ klane@silverlaneconciergeservices.com
Open today | 09:00 am – 06:00 pm |

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